New Client Onboarding
Step 1
Initial Call
We will talk about your property, your goals for it, our philosophy and will determine if we are mutually a good fit.
Step 2
Meeting at Property and Collecting Information
We will meet at your property to collect all the necessary information about it and about you as the owner.
Step 3
Agreement Agreement Review and Signing
We will go through our agreement together to make sure all your questions are answered, everything makes sense and you feel good moving forward.
Step 4
Renting Your Property
We will take the property off your hands, get it ready to rent, advertise it, find qualified tenants and send you your first disbursement & owner statement.
Step 5
First owner statement review
We will go through your first owner statement and answer any questions. We will introduce your Property Manager to you as you new point of contact.
The LongStreet Process
Customer Service & Problem Solving
Our job is to take care of your property and to be great communicators. We will solve problems and always respond to you within 8 business hours.
Tenant Management & Accurate Record Keeping
We will serve as a buffer between you and the tenants, and keep accurate financial and non-financial records about your property.
Efficient Quality Maintenance
We will efficiently take care of all emergency, routine and preventative maintenance issues.
Transparent Regular Reporting
You will have 24/7 access to your portal that will give you real-time financial insights. You will be receiving monthly owner packets including your statement, year-to-date cash flow statement, all bills, work orders and receipts.
Proactive Vacancy Elimination
Vacancy is expensive. The goal of our signature process is to have a new tenant signed up even before the current one moves out.
Deep Dive Market Rent Analysis
We believe rent is determined by the market. We analyze your property, the tenancy and the market every year and create renewal options that protect your best interests.
Laser Focused Marketing & Leasing
We advertise at all the important places, use the latest showing technology, analyze all vacant properties on a weekly basis, proactively change our approach as needed, and regularly update you on progress.
"I self-managed for years because I was never satisfied with the results until I found LongStreet Property Management. In a short time, turnover was reduced, quality maintenance was prioritized, curb appeal improved, and rents increased. While ROI significantly improved, my landlord worries were eliminated."
Ken Smith | Satisfied Owner
"My husband and I moved were searching hard to find a place to rent. We came across the perfect listing, applied immediately, and ever since then we’ve had a wonderful experience with LongStreet Property Management. All of our questions are answered in a timely fashion and we were met with caring people that got us into a lovely place."